Manage Membership | Facet Seven

To request a change to your membership

Suspend Request

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Tell us who your are:

DOB*Email*We will use this address to send you a confirmation of your requested changes.Which location is your membership associated with?*Please confirm that you are wanting to SUSPEND your membership.*I’m taking a short break, but I WILL be back! Please SUSPEND my membership.We would appreciate your feedback. Please let us know why you would like to suspend your membership.*Date to begin suspension:*And please unsuspend my membership after:
(There will be a $5 + tax suspension fee per 4-week billing period to lock in my current rate and avoid reenrollment fees.)4 Weeks8 Weeks12 weeksOpen-ended (I’ll let you know when I get back. I understand I will pay a $5 monthly suspension fee after 12 weeks to lock-in my current rate and avoid re-enrollment fees)

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Unsuspension Request

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Tell us who your are:

DOB*Email*We will use this address to send you a confirmation of your requested changes.Which location is your membership associated with?*Please confirm you are ready to unsuspend your membership effective immediately.*I'm ready to unsuspend my membership.

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Downgrade

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First, tell us who you are*:

DOB*Email*We will use this address to send you a confirmation of your requested changes.Which location is your membership associated with?*

Please confirm that you are wanting to DOWNGRADE your membership.*I think we may be spending a bit too much time together. Please DOWNGRADE my membership.

Please let us know why you would like to downgrade your membership:*That’s ok. We get it. Sometimes less is more. Even though we won’t be seeing each other as often, we can still make every moment count! Just tell us which membership you’d like to downgrade to. I understand that this change will take effect on my next auto-renewal charge date.*BASIC Gym ($17.50/wk)Large group ($49/wk)Small Group ($149/wk)

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Upgrade

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First, tell us who you are*:

DOB*Email*We will use this address to send you a confirmation of your requested changes.Which location is your membership associated with?*

Please confirm that you are wanting to UPGRADE your membership.*I’d like to spend more time together! Please UPGRADE my membership.

Just tell us which membership you’d like to upgrade to.*BASIC Gym ($17.50/wk)Large group ($49/wk)Small Group ($149/wk)And how soon would you like to get this started?*ON MY NEXT BILLING DATERIGHT AWAY– If I choose today, the change will be made within 3 business days. I understand if my auto-renewal date is not within 48 hours of the date I choose, I will be charged a prorated amount and my auto renewal date will change.Date

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Cancel

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First, tell us who you are*:

DOB*Email*We will use this address to send you a confirmation of your requested changes.Which location is your membership associated with?*Acknowledgement of Terms*I understand and accept the terms of my membership change request.

Please confirm that you are wanting to CANCEL your membership.*I need to end this relationship permanently. Please CANCEL my membership.

In your own words, please tell us why you'd like to cancel?*

When to cancel my membership:On a future dateWhen my current paid month expiresASAP – changes are made within 10 business days. I understand if I am still under my initial 90-day contract term, my membership cannot be set to cancel until this is completed.

Date of cancellation.

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Other

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First, tell us who you are*:

DOB*Email*We will use this address to send you a confirmation of your requested changes.Which location is your membership associated with?*

Please let us know what type of change you would like to make.*

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How can we help manage your membership?

To update your credit card information

Heights Member

EaDo Member

To request a change to your membership

Suspend Request

Unsuspension Request

Downgrade

Upgrade

Cancel

Other